Need some help? If our FAQs page hasn't already answered your question, send us a message and we will respond as soon as possible. If your query relates to a specific order or product, please include your order number or product details.
Our Hoodies all comes with high-end quality. The Embroidery Finish is better than others as we use our High quality embroidery machine And Sew Talent magnetic Hoops to do the job.
All products only come with a size tag strategically aligned on the wearer's left and a second size tag and wash label within the side seam.
No. Unfortunately, we do not provide private label manufacturing services. We are a blanks supplier, not a manufacturer.
We don't have any minimums.
Rue Porter uses custom-made 100% luxury quality cotton fabrics developed sustainably and free from harmful substances and chemicals. We practice ethical trade within our global supply chains & responsible working conditions. Additionally, we are proud to say that our mutiple factories operated globally have certifications in accordance with fair-trade laws, sustainability, and manufacturing/labor regulations.
You may submit your brand using the APPLY link. Your application will be manually reviewed within 1-3 business days and an email will be sent if approved.
Our team manually and thoroughly reviews each application. We look over your IG accounts, website, read your concept, determine if you are a start-up or an established company, as well as any other relevant information to conclude if 1) it is a legitimate application and 2) if you are a reasonable fit for wholesale. Please be sure to have a website and/or Instagram account at the least before applying to showcase proof of your brand/company/concept.
We now provide a special DTG Print service exclusively for European based brands called Rue Porter Studios. This service does not offer screenprints or embroidery. Unfortunately, we also do not provide printing, embroidery, or labeling services within the US or any other regions outside of Europe.
Yes. Approved accounts may submit their PO for larger orders directly to orders@rueporter.com and an invoice will be sent via Stripe.
If you are having issues with the checkout system, please send us a dm or email orders@rueporter.com and one of our representatives will be happy to assist you by creating the cart/invoice manually.
Yes, we accept purchases for personal use or sampling on our consumer sample store.
Unfortunately, we do not accept PayPal. For bank wire transfers, please contact us to arrange payment for your invoice.
Once your account is approved, you may buy samples and take advantage of our no minimum policy.
